Today has been one of those “you know what, I don’t need this shit screw you.” kind of days.
My boss said I can’t use the bell for my window, when I’m not near it. IT sucks when the secretary leaves the room, and my desk isn’t facing the the window, so if i’m on the phone or doing faxes, a person could be standing out there waiting for some time. I get a little jumpy when I turn around and see someone just staring at me, or they sometimes get annoyed when they feel as though they’ve been standing there to long and I haven’t noticed them. Or as one guy told me “You need to get a rear view mirror”. The boss said that it’s not professional looking to have the bell out. I’m just thinking “really,that’s not professional looking, but we can have those damn hearts up on the window?”
Then he complained about me not answering the phones enough, which is annoying. Because it comes off like I never answer the phone. Which isn’t true, I have been answering the phone more, and i’m going to admit; I not going to get every phone call, because my job would never get done; then there would be more complaints on how i’m moving to slow. By the way at least when i’m there i’m constantly working; I have seen moments when the secretary isn’t doing anything work related such as “streaming video’s on Youtube-on how to do hair or yoga.”, checking out her Instagram, Vine, texting people on her phone, taking personal calls. Or she’s having a conversation with a doctor about something that has nothing to do with work and just let’s the phones ring and I have been nice enough to answer the phone during those times.
I’m an office assistant, my job is to assist to help out the Secretary, I don’t mind helping people out and picking up the phone when I know she’s swamped. But when I can tell she clearly is not busy at all, she’s just sitting there texting on her phone when I have a huge pile on my desk with things to do, it becomes less about assisting and more feeling like i’m being taking advantage of.
For fuck sake, haven forbid, a doctor’s office calls and goes to voice mail, we’re making it sound like we’ve never called a doctor’s office and gotten the voicemail, We go to lunch at noon, surely the office knows you’re gonna get a voicemail. And if my phone actually could access the voicemail’s, then I could get back to people. Besides lunch time is time I use to find charts for the next days. I come in, fax all the charts in the chart box (some days it’s a lot some days it’s a little, besides doing faxes, i’m uploading charts to the computer and making copies to send out in the mail. sometimes it’s easy to locate the fax number other times it is not and I have to google it and call the place for the fax number.) Once i’m done with my faxes, I have put the charts away- the box is usually half-full to full on those days when I first come in or done with the faxes. Then I do my confirmation calls which can take up about 30-45 minutes, I occasionally answer the phone during that time, then at noon I go look for my charts for the next day. pull referrals for the next day, check the repair hearing aid basket if their’s hearing aids in them I look for the patient’s chart and put those two together. By the time people are back from lunch, their dropping off charts that need to be put away, files that next to be faxed, I take care of the filing away the charge tickets, and loose filings (in my final hour).
The boss man said something about me not using the voicemail, I told him I didn’t know how to send something to voice mail, and Secretary butts in “all that information is next to you on the wall.” And part of me internally is like “i’m sorry; could you…SHUT THE FUCK UP.”
I do a quick look at at the list of things to do and i’m reply “That is something I will have to look over on Monday.” He was going on about how he wouldn’t have gotten the message I had left for him in his mailbox. I put that message on bright color paper so it would stand out. 2. He didn’t even know what the message was about (it was about some hearing program) he had to ask a fellow doctor what it was all about. 3. I knew he there and checks his mail box periodically throughout the day. 4. I’ve been doing this for months and now all of the sudden; it’s a problem ….but it wasn’t an issue the last TEN TIMES I did it!?
*I have to say; if the crap I have experience/ am experiencing is any indication to what the last few women went through that were in the position before me. I don’t blame them for leaving and cutting ties. They smelt the BS and saw the BS and they saw their opportunity leave; and left and kept getting on up!
*I hate when if i do something wrong it’s brought to light; but other people do it, it isn’t. I watch people make mistakes all the time, for example the boss man put “out chart” in the needs to be filed box versus the needs to be faxed box. if I hadn’t bothered to check the charts (to update the chart number and make sure things that are suppose to be sent get’s sent.” That patient would not have gotten their medical clearance form signed by their PCP in time enough for there next appointment. Or the doctor that puts stuff in my box to be filed; but there’s stuff in there that needs to be fax. or in the Fax box there’s stuff that needs to be faxed but they don’t say to who or if they need a medical clearance form sent out. And I have to go and ask. I am still seeing the file cabinets hang open because some people don’t want to push the charts back (remember a few months ago I got blamed for that, when i didn’t do it.)
*That and when I worked the sectary job, I don’t complain, there is a lot to complain about i’m literally there trying to do two jobs; the phone is constantly ringing and I try to get to as many calls as I can, some people do go to voicemail, i get back to them in a timely manner, if its towards the end of the day and office is closed they’ll have to wait until the next day. I wish I got credit for the crap I actually do.
I use to think/say, if I won the lottery how “I would want to donate at least half a million to that hospital department. But after today i’m like “F U and F the establishment.” I use to think well that’s the least I could do, since they did hire me, and I would want to give my week notice…now i’m like “you know what…no. Yes, they did hire me; but I earned my right to stay; I worked my ass off, should I ever win or come into a large amount of finance where I can pay off all my debt, I’m not giving them weeks head notice, I will tell them the day of that; “my situation has changed, I am going to need to quit effective immediately and this is my last day” and I would pull the charts out for two days ahead of times and do the confirmation calls for those days. I figure this way, it gives the secretary 48 hours ahead leeway. I get my chance to leave i’m taking it. I know once i’m gone; give it about a week or so, they’ll see how much I really was pulling my weight.
On the bright side I won $15 dollars on a lottery scratch off.
Received a letter a the mail, our food stamps are going to be cut off next month. Apparently combining my mom and mine salaries (we both work part time) we’re$200 over budget and don’t qualify for food stamps. (mind you their looking at the amount before taxes are taken out.) This sucks, we really did depend on that to get food. They really should have told this January towards the beginning of the month so we could plan ahead. Mind you, they had slowly been cutting down the amount of money they give us; $210 is not enough for 3 grown adults to live on, especially with the cost of food rising.
And my migraines have been becoming more frequent. And my sleep pattern is off. I finally fall asleep wake up and exhausted.
Had to do a health assessment for work, if I didn’t they were going to increase my health insurance rate by 30%. Did the assessment got a 69 on it (I found the questions to be very personal, its like why do you need to know this information). I’m not over weight and I do eat healthy. I hate those “yes or not” question sometimes you just don’t fall into either category and their is more to the situation. Part two of the assessment that I have to do a healthy exercise every day for a week straight. it’s like ugh, go away…
Life and those damn curve balls huh? Today is just one of those days where i’m just fed up with life. I’m just like “can I please have some good luck thrown my way; in the form of a large amount of cash thrown my way so I can fix these damn problems and get the hell of dodge”. I feel like I try and try but i’m not getting anywhere. It’s like let’s be honest am I really any further today than I was yesterday? I get that progress takes time; but this just too much. I’m trying to be happy; but I have way too many reasons to be jaded.